Have your say...

How satisfied are you with your household recycling and waste service in Telford and Wrekin?
Veolia provide the household recycling and waste services on behalf of Telford & Wrekin Council and your views are important to us to help improve the services.

Thank you for taking part.

Please provide the post code of your home address and the type of property you live in. Only residents within Telford and Wrekin will be able to take part in this survey.

Collection Service:
1. Recycling
How satisfied are you with the collection service of your mixed recycling?
How satisfied are you with the helpfulness of the collection crews?
How satisfied are you with the cleanliness of your street after your recycling collection has taken place?
2. Refuse
How satisfied are you with the collection service of your refuse?
How satisfied are you with the helpfulness of the collection crews?
How satisfied are you with the cleanliness of your street after your refuse collection has taken place?
3. Garden waste
How satisfied are you with the collection service of your garden waste?
How satisfied are you with the helpfulness of the collection crews?
How satisfied are you with the cleanliness of your street after your garden waste collection has taken place?
4. Food waste
Do you use the weekly food waste service?
5. Repairing items
Are you aware of how to reuse or repair your items locally?
Household Recycling Centres (HRC):
6. Have you ever used a HRC in the Telford and Wrekin area?
Select Yes or No
7. How satisfied are you with the following elements of the service we provide at the HRC you have visited?
8. Were you aware you can recycle the below at your HRC?
Communications:
9. Where do you mainly find out information about your recycling and waste collection services? (You can select multiple answers)
10. Have you ever used our automated phone, online service or My Telford?
Select Yes or No

Thank you for taking part in our survey.

Should you need any information about your recycling and waste services
please visit www.telford.gov.uk/recycling.